CUSTOMER SUPPORT ASSOCIATE
10 Nos.
81301
Full Time
1.0 Year(s) To 8.0 Year(s)
15.00 LPA TO 25.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Gems & Jewellery
Any - Any Graduation
Job Description:
Job Description
- Support to develop business through online or offline (leads conversion).
- Adherence service procedures, policies and standards.
- Monitor on time delivery of product purchased by online customers.
- Achieve the online sales target assigned.
- Verify all the online sale (Transaction paid/ Fraud alert).
- Keep focus on customer experience throughout interactions.
- Attend customer enquiry through phone, email or social media and maintain excellence in customer support.
- Follow up the customers on enquiry.
- Re-reach customer for new update and follow up for further business development.
- Collect testimonials from customers.
- Coordinate with CSM for customers issues and follow problems through to resolution
Interested candidates share your profile to careers@greenapplehrsolutions.com or contact 7845891127
Company Profile
A leading finesht --- jewellery in South India
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.